登陆Windows Live Messenger 的 81000395 错误

如果在登陆Windows Live Messenger时遇到81000395 错误无法登陆的用户，请email至：messengeresc@hotmail.com 包含以下connection log 信息：

To gather the connectivity log, please follow steps below:

1. If Messenger is running, right-click the “MSN Messenger” icon in the notification area at the far right of the taskbar, and then click “Exit.”
2. Delete the already existing connection log file, if it is available:
a. Start Messenger but do not sign in.
b. Click “File,” and then click “Open Received Files” on the “MSN Messenger” menu to go to the My Received Files folder.
c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then press DELETE.
d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then press DELETE.
3.Enable connection logging if it is not already enabled.

a. Start MSN Messenger but do not sign in.
b. On the “Tools” menu, click “Options.”
c. In the “Options” dialog box, click “Connection.”
d. Under “Connection Logging” make sure that the “Save a log of my server connections to help troubleshoot connection problems” check box is selected.
e. Close the “Options” dialog box.
4. To sign in to MSN Messenger again, click “Sign In.” and wait until the sign-in error appears.
5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.